Frequently Asked Questions


How much time does it take for an order to arrive?

Usually it takes 1-3 business days in all major cities of India, for Tier II/Tier III towns it takes 3-5 business days, for rest of the India it usually takes 7-10 business days.

What are the delivery charges to my location?

Shipping is FREE in India on all orders.


How can I Track my order status?

You will receive the mail regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service. Click here to Track Order Status.

My order has failed but my money has been debited from my account. Now what should I do?

Please email us on with your purchase order number or Paytm transaction ID. We will immediately process the order so that you get your product as soon as possible.

Order & Retunrs

Does provide cash on delivery in my city?

We offer cash on delivery (COD) at so many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility or else you can email us your area PIN code on so that we can check and revert.

Do you accepts returns?

Yes, we have a 15 days ( from the date of delivery ) returns policy on all products. For details please go through the refund policy here:

I have paid via cash on delivery, how will I get refund?

We shall be refunding you back the amount in your Kajrii Wallet. You may use that amount to do any shopping on Kajrii OR you can mail us your bank account no. at and we will digitally transfer your amount to your account.

I have paid via net-banking/debit/credit card, how will I get refund?

We shall be refunding money back into the same account via which you had paid for your purchase on

How Can I Return a Product?

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